Frequently Asked Questions
Everything you need to know about our marine equipment and global shipping services.
Do you ship your marine equipment internationally?
Yes, Aeliya Marine Tech offers worldwide shipping via DHL, FedEx, and major freight carriers to ensure your maritime parts reach you wherever your vessel is docked.
Are the listed products new or refurbished?
We specialize in both new and high-quality repurposed marine equipment. Each used item undergoes rigorous inspection and testing by our engineers before being listed for sale.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Wire Transfers (T/T). For high-value industrial orders, please contact our sales team to arrange proforma invoicing.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's portal to monitor your shipment in real-time.
What is your return policy for technical parts?
We offer a 14-day return policy for most items, provided they are in their original condition. Please note that certain specialized electronic components may be subject to a restocking fee.
Can I request a specific marine part that is not listed on the website?
Absolutely. Our procurement team has access to a vast network of maritime inventory. If you need a specific spare part, please send us the model number and specifications via our contact form.